Posts Tagged ‘ mobile ’

Move over PayPal, here comes Square (Up)

thumb by John Moberg , posted on December 1, 2009 at 5:02 pm
Square's digital receipt view

Square's digital receipt view

Square, a upcoming payment service is poised to leap frog our expectations of mobile payments. Apparently they’re working through a limited beta, then roll-out early 2010.

I say it at least once a week hastily paying for something and wasn’t quite listening to what the clerk was saying then simply replying with the question, “Are we square?”

I look forward to seeing one of these receipts in my inbox, the only thing missing is the line for business purpose. Yes, I prefer to expense my cappuccinos. I suppose those features can easily be added in the near future.

Digital receipts, easy entry of anyone wanting to accept credit card payments, photo verification, built-in rewards capabilities, innovative card reader, and mobile? Smok’in simple! Oh, and the social responsibility to donate a penny to the charity of your choice in every transaction? I think these guys are on to something.

Did I mention the card reader plugs into the audio jack on your device, not USB? That’s right up there with Ocarina and blowing in the microphone. Nice work Square team!

http://squareup.com/

Augmented Reality – This is Only The Beginning

thumb by John Moberg , posted on November 11, 2009 at 11:25 am
Let's meet by the eye...

Let's meet by the eye...

I recently spoke on a panel at the SEE2009 (Symbian Exchange & Exposition) conference in London about the current state and future direction of mobile augmented reality. The panel title was, “Augmented Reality – This is Only The Beginning”, and we had a lot to talk about including an interesting mix of hardware, frameworks, software, user experience, and marketing perspectives.

We’re currently at that moment in time where mobile processors, touch, screen resolution and size, sensors, cameras and mobile operating systems are enabling us to generate some amazing user experiences. We can derive a persons location context and “add” or augment that context to create an informative, engaging experience. It’s walking down a street in New York and seeing Apartments for rent with pricing, etc. overlaid on your mobile as you walk. Think Google street view with layers of details pointed out to you as you walk. Most mobile experiences today are based on GPS, a compass and accelerometer to map objects as an overlay to live video. Some experiences in are able to recognize images (markers or simple shapes), but processing power and memory requirements have been limiting these until recently. Look for more of these types of experiences in the near future.

We explored some of the possibilities in this relatively new (to mobile devices) platform that mixes your physical and digital lives in a seem-less experience. As mobile processing power and head-mounted displays become mainstream, the possibilities are grandiose. Imagine phone, email, SMS, MMS, Second Life, social media, navigation, public service information, and more all available overlaying in real-time in your regular glasses with as much or little information as you want. Throw in some neurotransmitters and you’ll be controlling the works truly hands-free!

Symbian is the recently open sourced mobile operating system from Nokia. The Symbian operating system currently accounts for just over half (52%) of all smartphone sales in the world. The list continues with RIM (Blackberry), iPhone, Microsoft, and Google Android, respectively.

According to the “Media Advertising Forecast” from MAGNA, projections show mobile advertising revenues growing 36% to $229 million in 2009, and to $409 million in 2011. Not to mention the explosion of “app stores” on each mobile platform.

Moderator Matt Marshall, who is the editor and CEO of VentureBeat; has posted comments specifically on the augmented reality browser called Layar. Other speakers include: Mr David Caabeiro (Co-Founder, Sequence Point Software), Mr Simon Daniel (CEO, Moixa Design & Moixa Energy), and Mr Raimo van der Klein (CEO, Layar).

Mr. Caabeiro is working on an augmented reality framework called, ARound, for Symbian that is in beta. Mr Daniel designs innovative products (like the USBCell battery) and collaborates with the likes of NASA to further ideas like having the next generation personal safety features in mobile devices that would have emergency exit AR always available. And Mr. van der Klein heads one of a handful of companies creating augmented reality browsers for mobile devices. Their solution is called Layar, and has been released on Andriod and iPhone, with an announcement on the panel that they are targeting March 2010 for release on the Nokia-Symbian platform.

Designing for Mobile

thumb by Pete Barry , posted on July 18, 2009 at 2:55 pm
Flickr allows for users to view photos which were taken near their location.

Flickr allows for users to view photos which were taken near their location.

Designing experiences for people sitting at their computer is no longer acceptable. As mobile has become a common method of accessing information it can no longer be assumed that people are accessing these experiences from their offices. The trend in the late 1990s of companies building websites as an alternate type of brochure is something to look back and laugh at. Especially when considering the capabilities of the interactive experiences available today. Even though many are laughing I see the resurrection of the trend today as mobile experiences become more prevalent. It seems that many web experiences are being duplicated for mobile devices. Should we assume that the expectations of the people visiting these mobile experiences are the same as when they are sitting at their desks? No. Of course not. Mobile experiences need to make a few educated assumptions about the reason someone would access the experience while away from their desk. These assumptions can allow for certain information to be pushed to the front whereas it might not be up front on a desktop based experience. Visiting the website for a chain of movie theaters can provide me with plenty of information. If I visit the site from my phone I think it would be fair to assume that I am likely most interested in locations and show times. It might also be valuable to display information based on my current location. Displaying the same marketing messages as are on the desktop site only frustrates me.
This brings to mind the complexities of designing for mobile. I think that designing for mobile is just the beginning. With the growth of the netbook market, the variety of mobile devices which can access the internet as well as the smart phones which offer mobile applications, the number of platforms available for interactive experiences are growing exponentially. The methods of interaction are only complicating the issue. Consider that touch interfaces, gestural navigation and motion detection are just the beginning. Creating experiences which are location aware, time aware and add in any type of social context and suddenly there is a lot to consider when creating these experiences. Designing for context is the real challenge. Meeting the needs of people where and when they are and meeting the needs of the device will become the new standard for interaction requirements.